PRIVACY POLICY

Introduction

Welcome to qe&sh. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through authorized payment providers)

• Account login details (if applicable)

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Manage your account and purchases

• Send order confirmations and shipping updates

• Improve our website, products, and services

• Respond to inquiries and feedback

• Send promotional communications, offers, and updates (with your consent where required)

• Prevent fraud and enhance website security

Payment Information

​All payments are processed through secure third-party payment gateways. Qesh does not store your complete credit card, debit card, or banking information on our servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website performance and traffic

• Deliver relevant marketing and advertising

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We may share your information with trusted third parties only when necessary to operate our business, including:

• Payment processors

• Shipping and logistics partners

• Marketing and analytics service providers

• Technology and hosting providers

• Government authorities when required by applicable law

• We do not sell, rent, or trade your personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Marketing Communications

With your consent, we may send newsletters, promotions, product launches, and special offers.

You may unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and provide services

• Meet legal, regulatory, and accounting requirements

• Resolve disputes and enforce agreements