SHIPPING POLICY

Shipping & Delivery

At qesh store, we are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1 - 3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During festive seasons, sales events, or high-demand periods, processing times may be slightly extended.

Delivery Timeline

Metro Cities: 5 - 6 business days
Non-Metro Cities: 6 - 7 business days
Remote Locations: 7 - 10 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping may be offered on eligible orders or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp (where applicable) to monitor the status of your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. qe&sh Store shall not be liable for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer.

International Shipping

Currently, qe&sh Store ships only within India unless otherwise specified.

Damaged Packages

If you receive a package that appears damaged, tampered with, or opened, please:

Refuse delivery if possible.
Take photographs of the package.
Contact our support team within 24 hours of delivery.

Contact Us

For shipping-related queries, please contact:

Email: support@qesh.store
Phone: +91 76949 31838